We are unable to help with your baggage and we strongly recommend that take care of your baggage while travelling and leaving your luggage in reception. We don’t have pick’n drop service. Guests have to carry their baggage themselves.

At the moment Hotel Bar is not available at the property. We have a drinks to take away at the reception. Extra charges will be applied depends on the drink.

At the moment we are not offering breakfast. Guest can have  possibility for daily breakfast around the corner of KaiserStreet in Brot Haus after 7:00.

Electric and Normal touring bikes are not available in Hotel. You can book one via Listnride.com.

When you book your reservation you are biding a legal contract between guest(who make the reservation,-person or company), Portal( booking platform where you book our hotel) and host (Hotel). Different booking platform and Hotel have different cancellation policy depends on the various factor (e.g: Local festival, Trade fair,Holidays & etc).  Kindly, read careful your cancellation policy.

Free Public Parking is possible at a location nearby (reservation is not possible).

Guest can check in from 18:00 till 21:00 local time. We strongly recommend our dear guests to look your arrive time at hotel before making your reservation. Kindly take account of traffic, transport delays and traffic congestion specially in peak period before starting your journey.In case of No-Show during our reception time, your reservation will be consider Canceled and charges will be applied per our cancellation policies. Because of budget room prices, We are restricted to maintain limited reception hours and unable to afford full time Receptionist.

The latest time for Checking out is 10:00 (local time) on your day of departure.Kindly settle all the undue payment day before during our reception time(18:00 till 22:00). Late Check out will be charged 20 Euro for the first hour and than later 10 Euro/Hour for each addition late hour. Partial hour will be charged full.  During Checkout, kindly give a thorough look at room for avoiding missing belongings. We ask to leave your room key inside the room and close the door.

Mutual respect, Courtesy & Love are the standards that comprises in Hotel Five Seasons. We are very small Hotel and is maintained by handwork and craftsmanship from various people. Unfortunately,their are people who do not treat our Staff and property in a similar manner as we do. Guests are responsible and liable for any breakages or damages, which you and/or those that accompany you or visitors, whether they are staying in the hotel or not, cause to the hotel, accommodation and its contents including the associated parts of Hotel. We ask your cooperation to report back to us any incident  as soon as it occur to solve the situation.

We will charge or debit your card for :

• Damage/ Breakage or missing items (depends on the damage).
• Further charge for not reporting back to us(up to 50€) .
•  Cost for repairing the caused damage.

• additionally Hotel will charge of minimum 100€ for soiled bedding, towels, carpets, furnishings and coloring caused by room holder, but not limited to, vomit, food and drink stains, blood and bed wetting. The hotel will also charge in full for any lost room nights resulting from any such damage and incidents mentioned in these conditions.

  Excessive loudness, disturbance, inconvenience discomfort, and misconduct to our guests/or staff is unacceptable. Such behavior will result to evacuate the room and hotel premises but will be charged fully for booking.

Depend on the Room rate policy,after making the reservation, Hotel is eligible to pre-authorize card.

Please give attention to payment policy before making reservation.

If you are in need for medical general practitioner, Nearest Hospital is,Fürth Klinikum Jakob-Henle-Straße 1, 90766 Fürth. Telefone: (+49)-0911 75801251.

In case of Doctor search , contact 116 117  Search for Doctor.

Hotel does not have sufficient drying facility for all the guests. In exceptional cases when guest need drying facility we can utilize our own drying machine. Extra charges will apply. Service is only available in our Reception Hours

Fax service is available at reception for guests. Please observe our reception timing for this service. Additional charges will apply.

In case of Fire or Life therating Emergency  Call 112.

All the bathrooms in Hotel are equipped with  Hand held portable hairdryer. Please use electric appliance carefully & responsibly.

Guests are provided with  Key (1 or 2 keys with Room number) during Check-In. In case if you have one Key, It will works for front hotel door + room door and also for back yard door.

If you got 2 keys, one will work for Front Door + back yard door and one will with your room door.

Please keep your key with you whenever you leave the hotel as Staff is not at reception all the time to open the front door. Front and back yard door lock automatically when it closes.

Guests were provided with ONLY One Key per Room regardless of room category.  

Please dont not remove the key from key fob. All key fob are unique and custom design to Hotel Five Seasons and are not available anymore if you lost one time.

Kindly leave the key in room during checking out. In case, you lost the Key, inform at the reception immediately. As it takes time to make duplicate and unfortunately we have to charge extra for this.